Cancellation & Refund Policy

At AMEGWEB.com, we strive to provide the best shopping experience for our customers. If you need to cancel an order or request a refund, please review our policy below.

1. Order Cancellation

• Before Shipment:
          • Orders can be canceled within 24 hours of placement without any charges.
          • To cancel, contact our customer support team immediately.

• After Shipment:
          • Once the order has been shipped, cancellations are not possible.
          • Customers can initiate a return after receiving the product (refer to the return policy).

2. Return & Refund Eligibility

• Customers can request a return within 15 days of delivery.

• The item must be:
          • In its original condition with all packaging, tags, and accessories intact.
          • Unused, unwashed, and undamaged.

• Certain items are non-returnable, including:
          • Personal care products, perishable goods, customized items, and digital downloads.

3. Refund Process

• After the returned item is received and inspected, refunds will be issued within 5-7 business days.

• Refunds will be processed to the original payment method.

• Shipping charges (if applicable) are non-refundable.

• If the return is due to a defective or incorrect product, a full refund including shipping costs will be provided.

4. Exchange Policy

• We do not offer direct exchanges. Customers must return the product and place a new order.

5. How to Request a Refund

1. Contact our support team at [your email/contact details] with your order details.

2. Our team will review your request and provide return instructions.

3. Once the product is received and verified, a refund will be processed.

6. Late or Missing Refunds

• If you haven’t received a refund within 7 business days, please:

          • Check your bank account.

          • Contact your payment provider.

          • If the issue persists, contact us for assistance.